SWM Portal logoSWM Portal Mobile Apps
Official downloads from swmportal.com

SWM Portal in your hand.

Download the Citizen App for public services or the Field Staff App for authorised municipal work. The applications connect with the same SWM Portal used by your local body.

HTTPS website Android 64-bit English and Hindi
SWM Citizen App preview
SWM Field Staff App preview
Choose your application

Two apps, connected to one SWM platform.

Download only the application intended for your role. Field Staff App access requires an account issued by the participating Urban Local Body.

Citizen mobile application screen
For residents

SWM Citizen App

Version 1.1.3•25.2 MB•Android ARM64

Access citizen-facing solid waste services from a mobile phone.

  • Register and track complaints
  • View SWM service information
  • Citizen-friendly mobile interface
Download Citizen App
SHA-256 integrity codeE35B3F5BFACF5B29E8650A00EDEC574C8BBB1F57D82E77D95483CC8D9DC05A07
Field staff mobile application screen
For authorised teams

SWM Field Staff App

Version 1.3.4•33.9 MB•Android ARM64

Complete assigned field work and send operational records to the municipal portal.

  • Survey, attendance and nearby properties
  • UCC collection and digital receipts
  • Complaints, GVP, evidence and maps
  • Vehicle live tracking and date-wise trip history
Download Field Staff App
SHA-256 integrity code8CEE78DF63EEF4AD61977A2751B25A75DB29866AE1660AA5F5F58DAF54320609
Installation

Install in four simple steps.

1

Choose the app

Select Citizen App or Field Staff App according to your role.

2

Download the APK

Tap the green download button and wait for the package to finish.

3

Allow installation

If Android asks, allow installation from your browser for this download.

4

Open the app

Install and open it. Field users sign in with credentials issued by their ULB.

Android security message: Because the APK is installed directly from the official website instead of the Play Store, Android may show its standard “unknown apps” confirmation. Confirm only when the browser address is swmportal.com.
Mobile app help

Frequently asked questions.

Answers for citizens, municipal field teams and ULB administrators downloading the SWM Portal Android applications.

Where can I download the official SWM Portal Android apps?

Download the SWM Citizen App and SWM Field Staff App directly from the official Mobile Apps page on swmportal.com. The page shows the current version, package size and SHA-256 integrity code.

What is the difference between the Citizen App and Field Staff App?

The Citizen App provides public-facing municipal waste services such as complaint submission and tracking. The Field Staff App supports assigned ULB work including surveys, attendance, user charge collection, receipts, complaints, GVP evidence and maps.

Do I need an account to use the mobile applications?

The Citizen App provides public services without a staff account where enabled. The Field Staff App requires credentials and permissions issued by the participating Urban Local Body.

Why does Android ask for permission to install the APK?

Android shows a standard confirmation when an application is installed directly from a website instead of an app store. Continue only when the browser address is swmportal.com.

Which Android phones support these apps?

The current APK packages are built for modern 64-bit ARM Android phones. Contact Venueraa Services if your device reports that the application is incompatible.

Does the Field Staff App support vehicle route tracking?

Yes. Authorised users can open Vehicle Route Tracking to view available live GPS positions and date-wise trip history. Route and coverage details depend on the vehicle mapping and GPS data configured by the ULB.

Need installation or login support?

Contact Venueraa Services for help with downloading, installation or ULB account activation.