
SWM Citizen App
Access citizen-facing solid waste services from a mobile phone.
- Register and track complaints
- View SWM service information
- Citizen-friendly mobile interface
Download the Citizen App for public services or the Field Staff App for authorised municipal work. The applications connect with the same SWM Portal used by your local body.


Download only the application intended for your role. Field Staff App access requires an account issued by the participating Urban Local Body.

Access citizen-facing solid waste services from a mobile phone.

Complete assigned field work and send operational records to the municipal portal.
Select Citizen App or Field Staff App according to your role.
Tap the green download button and wait for the package to finish.
If Android asks, allow installation from your browser for this download.
Install and open it. Field users sign in with credentials issued by their ULB.
Answers for citizens, municipal field teams and ULB administrators downloading the SWM Portal Android applications.
Download the SWM Citizen App and SWM Field Staff App directly from the official Mobile Apps page on swmportal.com. The page shows the current version, package size and SHA-256 integrity code.
The Citizen App provides public-facing municipal waste services such as complaint submission and tracking. The Field Staff App supports assigned ULB work including surveys, attendance, user charge collection, receipts, complaints, GVP evidence and maps.
The Citizen App provides public services without a staff account where enabled. The Field Staff App requires credentials and permissions issued by the participating Urban Local Body.
Android shows a standard confirmation when an application is installed directly from a website instead of an app store. Continue only when the browser address is swmportal.com.
The current APK packages are built for modern 64-bit ARM Android phones. Contact Venueraa Services if your device reports that the application is incompatible.
Yes. Authorised users can open Vehicle Route Tracking to view available live GPS positions and date-wise trip history. Route and coverage details depend on the vehicle mapping and GPS data configured by the ULB.
Contact Venueraa Services for help with downloading, installation or ULB account activation.