The management need

Replace fragmented registers with verifiable municipal operations.

The portal is designed around the questions an Executive Officer, Municipal Commissioner or Health Officer needs answered every day.

What makes SWM monitoring difficult

Operational information is usually divided across paper registers, spreadsheets, vendor reports and messaging groups.

Vehicle movement does not automatically prove route or household coverage.
Asset location is visible, but capacity, status and maintenance remain untracked.
Complaints, field action, revenue and compliance are reviewed in separate files.
Survey preparation becomes a last-minute evidence compilation exercise.

A working source of truth

Each activity is linked to the relevant ULB, ward, user, property, vehicle, asset, date and status so officers can review exceptions instead of collecting reports.

Daily visibilitySee work completed and work pending.

Ward comparisonCompare coverage and performance.

Field evidenceUse location, photo and user records.

Controlled accessEnable modules by ULB, role or user.

Connected service chain

From household service to officer review.

The system connects collection, assets, citizens, revenue and compliance instead of treating them as unrelated modules.

HouseholdsSurvey, category, resident and service record

CollectionMixed, two-stream or four-stream entry

Vehicle & RouteWard mapping, GPS points and coverage

Assets & FacilitiesBWG, GVP, MRF, CT/PT and processing

Citizen & RevenueComplaints, UCC demand and receipts

Command & ComplianceMIS, ward ranking and readiness

Working product proof

Built for an officer to scan, compare and act.

These are working portal screens from the current system, not conceptual illustrations.

ULB SWM command center dashboard — Command Center: operational, revenue, complaint, asset and compliance indicators in one view.

Management indicators with action required.

The command center summarizes live portal records and highlights weak or inactive areas so the ULB can prioritize review.

Ward, date and ULB-specific analysis
Operational, revenue and compliance signals
Quick movement into the underlying module

GIS-based household and asset visibility

Compare ward household counts, drill into household points, view heatmaps and overlay municipal SWM infrastructure.

GIS map showing ward households and SWM assets — GIS map: ward-level count view, household clusters and spatial planning.

Municipal complaint redressal dashboard — **Complaint redressal**Register, route, assign, respond and close with evidence.

Bulk waste generator monitoring registry — **BWG monitoring**Generator records, certificates, inspection and compliance follow-up.

Waste collection vehicle route management — **Vehicle route coverage**Draw routes, map vehicles and compare distance and movement.

Swachh Survekshan compliance tracker — **Swachh Survekshan readiness**Portal-derived indicators plus manual evidence gaps.

Platform coverage

Modules organized around municipal work.

Every ULB can activate only the modules it needs. Default role access can be refined for individual users.

01

Property, survey and field operations

Build the ward-level service database and convert daily sanitation work into reviewable records.

Household and commercial property survey Bulk property import with automatic ward creation Four-stream or two-stream waste collection entry Geo-attendance with user-specific distance control Area cleaning, inspection and visit reports IEC activity records with photo and video evidence Multiple ward assignment for field and supervisory staff

02

UCC, tax and municipal revenue

Connect properties with ULB-specific tariffs, demand, collection, receipts and recovery follow-up.

ULB-wise category and subcategory UCC rates Rate-list upload, property override and recurring rate Monthly demand ledger, arrears and reconciliation Cash, UPI and online-payment-ready collection Receipt history and WhatsApp receipt sharing Due reminders and manual citizen messaging Optional house tax and water tax modules per ULB

03

Vehicles, routes and GIS

Plan collection routes, link resources and analyse movement, distance and spatial coverage.

Vehicle registration and GPS-device-ready records Vehicle-to-ward and vehicle-to-employee mapping Manual route drawing, stoppages and planned distance Vehicle-wise, ward-wise and date-wise route analytics Ward household count bubbles and point drill-down Heatmap, GIS layers and asset map Citizen-facing vehicle arrival and missed-visit workflow

04

SWM assets and processing infrastructure

Maintain the location, capacity, operator, status and evidence for municipal SWM infrastructure.

BWG registration, documents and compliance follow-up GVP and open-dumping risk monitoring MRF capacity, inflow, output and equipment readiness CT/PT owner, maintainer and service status Processing sites and transfer stations Legacy waste processing and RDF movement Asset coordinates, photographs and inspection history

05

Citizens, enforcement and special registers

Connect public issues, officer action and locally required municipal registers to one workflow.

Citizen complaint registration and tracking Manual complaint entry, assignment and QR-team response Challan and penalty records for authorized officers Plastic Waste / PWM and official certificate storage Gaushala, dog licence and open-field registers STP, sewer-line and municipal revenue-asset records ULB property rent, advertisement and LED billing

06

Governance, compliance and management reporting

Give officers a concise view of completed work, pending risk, weak wards and evidence gaps.

Role-aware dashboard and executive command center Reports hub with date, ward and status filters Excel/CSV, print/PDF and image-ready reports Ward ranking and automatic compliance alerts Swachh Survekshan readiness and evidence tracker System health, password approval and audit controls ULB, role and individual-user feature switches

Complete portal directory

Every major option, shown clearly.

This catalogue reflects the current portal structure, including entry workflows, monitoring pages, access controls and management reports.

61 options organized by municipal process

Management and configuration

Dashboard

Role-aware operational indicators, pending work and priority alerts.

Command Center

One-screen review of field work, revenue, complaints, assets and compliance.

Ward Management

Create wards, maintain ward records and control ward-level operations.

Staff Management

Create users, assign roles and allocate one or multiple wards.

Bulk Data Import

Upload household and commercial records with automatic ward creation.

Role Access Control

Set default module permissions for each portal role.

User Access Control

Enable or remove individual options for a specific user.

Password Requests

Controlled password-reset requests with administrator approval.

System Health and Audit

Review database readiness, runtime checks and operational logs.

Property and field operations

Household and Commercial Directory

Search, filter and maintain ward-wise property and resident records.

Property Survey

Capture owner, occupancy, category, contact, address and GPS information.

Waste Collection Entry

Record mixed, two-stream or four-stream door-to-door collection.

Geo Attendance

Mark attendance within the distance permitted for the individual user.

Area Cleaning Reports

Submit area, road coverage, waste lifted, workforce and completion evidence.

Inspection and Visit Reports

Capture visit type, observations, action, GPS and supporting evidence.

IEC Activities

Record campaign type, audience, expenditure, photographs and videos.

UCC, tax and municipal revenue

Payment and Rate Configuration

Maintain ULB-wise bank, gateway, category and subcategory rates.

UCC Collection

Find eligible properties, calculate dues and collect cash, UPI or online payment.

UCC Demand Ledger

Generate monthly demand, preserve historical rates and calculate arrears.

UCC Due Reminders

Identify unpaid properties and open manual WhatsApp follow-up.

Receipt History

Search, reopen, print and share prior collection receipts.

Revenue Dashboard

Compare demand, collection, pending amount and recovery ward-wise.

Citizen and Flash Messaging

Prepare targeted communication for unpaid or selected households.

House Tax

Optional ULB-controlled house-tax collection and reporting workflow.

Water Tax

Optional ULB-controlled water-tax collection and reporting workflow.

Revenue Assets

Track municipal property rent, advertisement sites and LED-related billing.

Vehicles, collection routes and GIS

Vehicle Registry

Store vehicle, capacity, status, GPS device and operating details.

Collection Route Drawing

Draw editable door-to-door routes and maintain planned distance and stoppages.

Vehicle-to-Ward Mapping

Assign one or more vehicles to the wards they serve.

Vehicle-to-Employee Mapping

Link drivers or collection staff with vehicles and routes.

Vehicle Monitoring

Review mapped route, latest GPS state and daily operational position.

Route Monitoring

Compare planned movement, visited points, missed points and route coverage.

Vehicle Reports

Review vehicle-wise, ward-wise and date-wise distance and collection activity.

Route Analytics

Identify low coverage, missed stoppages and routes requiring attention.

GIS Asset Registry

Maintain map-ready coordinates, category, photographs and asset status.

GIS Map and Heatmap

View ward counts, household drill-down, assets, routes and comparative heatmaps.

Citizen Vehicle Arrival

Support estimated arrival and missed-visit communication from route history.

SWM assets and processing infrastructure

Bulk Waste Generators

Register BWGs, store official certificates and monitor processing compliance.

GVP Monitoring

Report vulnerable garbage points, assign action and preserve before/after evidence.

MRF Management

Track capacity, inflow, output, machinery, operator and operational readiness.

CT/PT Registry

Maintain ownership, caretaker, seats, water, cleaning frequency and service status.

Processing Sites

Record technology, capacity, operator, waste stream, output and GIS location.

Transfer Stations

Track holding capacity, vehicle bays, compactors and linked processing sites.

Plastic Waste and PWM

Maintain PWM records, EPR references, official certificates and quantities.

Legacy Waste and RDF

Record legacy quantity, processing progress, RDF transfer and disposal evidence.

Open Field Registry

Geo-register open fields used or at risk for dumping and GVP formation.

STP and Sewer Assets

Maintain STP, sewer-line capacity, location, condition and service information.

Citizens, enforcement and civic registers

Citizen Complaint Portal

Allow citizens to report sanitation issues with ward, location and evidence.

Complaint Management

Register manually, assign staff, change status and monitor redressal.

QR-Team Response

Submit action response and closure evidence against assigned complaints.

Challan and Penalty

Record offender, violation, amount, officer, payment and enforcement status.

Gaushala Registry

Maintain operator, capacity, location, waste linkage and inspection schedule.

Dog Licence Registry

Record owner, licence, animal count, validity and renewal information.

Evidence Review

Verify photographs, documents and location evidence submitted by field teams.

Compliance, performance and reports

Ward Ranking

Compare wards using collection, complaints, GVP and operational performance.

Compliance Alerts

Highlight missing, expired, weak or unattended records requiring action.

Swachh Survekshan Tracker

Combine portal-derived indicators with manual evidence-gap entries.

Reports Hub

Filter operational information by date, ward, category, status and responsible team.

Excel and CSV Export

Download structured data for analysis and statutory working sheets.

Print, PDF and Image Output

Prepare review-ready reports for meetings, submissions and sharing.

Configurable ULB Modules

Activate only the services required by each ULB, role or individual user.

Android field application

The field workflow stays focused.

The mobile application presents only the actions relevant to the signed-in role, with a persistent English/Hindi language selector and permission-ready access to location, camera and evidence capture.

Geo-attendance and nearby household access

UCC collection, receipt and WhatsApp sharing

Survey, GVP, complaint and field evidence

Shared live database with the web portal

English and Hindi interface for field adoption

Role-based governance

Each team sees the work it is responsible for.

The portal supports default role access plus administrator-controlled module access for specific users.

User role	Primary portal responsibility	Default scope
ULB Administrator	Configuration, staff, rates, assets, complaints, MIS and reports	Full ULB control
ULB Operator	Data entry, registers, bulk import, reports and assigned modules	Operational
Senior Health Officer / CSI / SI	Ward teams, inspections, cleaning, challans, complaints and compliance	Supervisory
Supervisor	Survey verification, field team, route coverage and ward performance	Ward oversight
Field User	Survey, UCC collection, attendance, complaints and field evidence	Assigned wards
Sanitary Worker	Waste collection status, attendance, GVP and daily work records	Field capture
Tax Officer / Inspector	Rate review, demand, receipts, arrears and revenue reporting	Revenue

Role access is configurable. A ULB administrator can enable or remove modules according to local staffing and operational requirements.

ULB value

What improves after implementation.

VisibilityDaily ward, user, asset and service status in one place.

AccountabilityEvery entry connected to the responsible user and date.

EvidencePhoto, location, document and status history for review.

Revenue controlRate, demand, receipt and arrears visibility by ULB.

ReadinessCompliance gaps become visible before formal assessment.

Implementation approach

Start with controlled data, then scale ward by ward.

Existing household and commercial datasets can be imported to avoid repeating a full survey where reliable data already exists.

01 Baseline Confirm wards, users, assets, rates, existing datasets and reporting priorities.

02 Configure Create ULB workspace, enable modules, assign roles and set field controls.

03 Import Upload household, commercial, ward and rate data through controlled templates.

04 Map Geo-tag households, SWM assets, vehicles and door-to-door collection routes.

05 Train Train admin, supervisor, operator and field teams on their exact workflows.

06 Monitor Run pilot wards, validate reports and expand with monthly management review.

Flexible operating model

The portal adapts to the ULB.

Modules can be added, removed or configured according to local requirements, available data and departmental responsibility.

Module-wise configurationEnable only the services required by each ULB.

Existing-data onboardingImport households, commercial properties, wards and rate lists.

Training and handholdingRole-wise onboarding for administrative and field teams.

Optional dedicated monitoring staffA permanent project resource can be deployed when requested; salary is charged separately to the ULB.

Live working demonstration

Review the portal with your own ULB workflow.

A live demonstration can cover the command center, GIS map, household data, vehicle routes, complaints, BWG/GVP, UCC, field application and management reports.

Schedule Live Demo Open Login Detailed Modules

Project and demo contact +91 9193773776

Venueraa Services
Solid Waste Management Digital Monitoring Portal

One command system for municipal solid waste management.

Replace fragmented registers with verifiable municipal operations.

What makes SWM monitoring difficult

From household service to officer review.

Built for an officer to scan, compare and act.

Management indicators with action required.

GIS-based household and asset visibility

Modules organized around municipal work.

Property, survey and field operations

UCC, tax and municipal revenue

Vehicles, routes and GIS

SWM assets and processing infrastructure

Citizens, enforcement and special registers

Governance, compliance and management reporting

Every major option, shown clearly.

Management and configuration

Property and field operations

UCC, tax and municipal revenue

Vehicles, collection routes and GIS

SWM assets and processing infrastructure

Citizens, enforcement and civic registers

Compliance, performance and reports

The field workflow stays focused.

Each team sees the work it is responsible for.

What improves after implementation.

Start with controlled data, then scale ward by ward.

The portal adapts to the ULB.

Review the portal with your own ULB workflow.